Yes! We love creating custom work — just contact us with your idea and we’ll discuss options and pricing.

You’ll receive a design proof for approval. You can request changes before production begins. Once production has started, changes may not be possible or may attract additional fees (depending on item type).

You can usually adjust colours, fonts, layout, and personalise text. For certain products, you can also upload your own artwork or request unique design elements.

Yes — artwork previews are provided on most custom items before production so you can approve or request edits. Some services may offer unlimited revisions before approval.

How long will it take to make my order?

Production times vary by product and customisation level:

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  Standard personalised items: typically 1–10 business days depending on method and complexity. Wedding Signs+1
  
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  Larger or bespoke pieces may take longer — estimated times are shown on product pages.
  

Can I get rush production?

Yes — a rush service may be available for an additional fee, which prioritises your order and speeds up dispatch.

Do you produce everything in-house?

Yes — most products are crafted or personalised by our team to ensure quality.

• VIC: Standard Post: 1–2 days | Express Post: next day
• NSW / QLD / SA / ACT:  Standard Post: 3–4 days | Express Post: 1–2 days
• WA:  Standard Post: 4–5 days | Express Post: 2–3 days
• TAS:  Standard Post: 3–6 days | Express Post: 1–3 days
• NT:  Standard Post: 4–7 days | Express Post: 2–4 days

Business days only. Metro areas. Estimates apply.

Please note that these times are after production is completed and ready for shipping.
Public holidays may increase shipping times.

What payment methods are accepted?

We accept major credit/debit cards, PayPal, Afterpay/Klarna (where available), and direct deposit (for some customers). Personalised Favours

Are prices inclusive of tax (GST)?

For Australian orders, GST is included in the listed prices. International orders may be subject to local taxes/duties.

What if I change my mind?

Customised and personalised items are generally non-returnable unless faulty, as they are made specifically for you. Please check details carefully before ordering.

What if my item arrives damaged or incorrect?

Contact us immediately with photos so we can assess replacements — we want you to be happy with your purchase. Policies on returns/exchanges for non-custom items may vary.

How do I care for my personalised items?

Care instructions depend on the item — for example, hand-wash drink bottles and avoid harsh chemicals on printed surfaces. Check product pages for specific guidance.

Are products safe for children/babies?

Our baby-related products (e.g., dummies, teethers) comply with safety standards and are made from non-toxic materials — always follow age-appropriate guidance and supervision.

still have a question — how do I contact you?

We’re here to help! Reach us via email, phone, or live chat on our site. (Add your contact details here.) — For example, Email: support@yourdomain.com | Phone: (XX) XXXX XXXX.